Privacy Policy

Introduction
Tidy Airport Parking (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, process, and disclose your information when you use our website to book off-airport parking services in the UK, in accordance with the General Data Protection Regulation (GDPR).
 
Contact Information
Email:   support@tidyairportparking.com
Address:   Tidy Airport Parking, 72 Wembley Park Drive, Wembley, Middlesex, HA9 8HB
 
Types of Personal Data Collected and Processed
We may collect and process the following types of personal data:
– Name
– Contact details (e.g., email address, phone number)
– Payment information
– Vehicle details (e.g., registration number)
– Booking history
– IP address and other browser-related information
 
Purposes and Legal Bases for Processing Personal Data
We process personal data for the following purposes with corresponding legal bases:
– To process bookings: Necessary for the performance of a contract
– To manage customer accounts: Necessary for the performance of a contract
– To communicate with you about your booking: Necessary for the performance of a contract
– To send marketing communications (if consented)
– To improve our services and website functionality: Legitimate interests 
– To comply with legal obligations: Legal obligation
 
Recipients or Categories of Recipients of Personal Data
Your personal data may be shared with:
– Payment processors
– IT service providers
– Customer support platforms
– Marketing service providers (if you have consented to receive marketing communications)
– Law enforcement agencies, if required by law
 
 Data Retention Periods
We will retain your personal data for as long as necessary to fulfil the purposes we collected it for, including any legal, accounting, or reporting requirements:
– Booking data: From the time of you book until 31 days after your booking is spent. We will retain basic booking information such as your first name and registration for up 4 years for promotion and rewards for regular users. 
– Marketing data: Until you withdraw your consent or unsubscribe
 
 Data Subject Rights Under GDPR
You have the following rights under GDPR:
– Right to access your personal data
– Right to rectify any inaccurate or incomplete personal data
– Right to erasure of your personal data (“right to be forgotten”)
– Right to restrict processing of your personal data
– Right to data portability
– Right to object to the processing of your personal data
– Right to withdraw consent at any time (without affecting the lawfulness of processing based on consent before its withdrawal)
– Right to lodge a complaint with a supervisory authority
 
Data Transfers Outside the EU
We may transfer your personal data to countries outside the European Union. Whenever such transfers take place, we will ensure that appropriate safeguards are in place to protect your information.
 
Use of Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance user experience and for analytical purposes only.
 
How to File a Complaint About Data Processing
If you have any concerns or complaints about how we are handling your personal data, you can contact our Data Protection Officer at support@tidyairportparking.com.   You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) in the UK.
 
 Sources of Personal Data
We primarily collect personal data directly from you. In some cases, we may obtain data from:
– Third-party booking platforms
– Marketing partners
– Publicly accessible sources
 
Automated Decision-Making or Profiling
We do not engage in automated decision-making or profiling using your personal data.
 
Legitimate Interests for Processing Data
Where we rely on legitimate interests for processing your personal data, we have conducted a Balancing Test to ensure that our interests are not overridden by your fundamental rights and freedoms.
 
Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Any changes we may make to our Privacy Policy in the future will be posted on this page.
 
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email:   support@tidyairportparking.com
Address:   Tidy Airport Parking, 72 Wembley Park Drive, Wembley, Middlesex, HA9 8HB

By using our website and booking services, you agree to the terms of this Privacy Policy.
 
Tidy Airport Parking 1st July 2024